Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

Riviera Tours and Travel.is committed to ensuring that your privacy is protected. If you provide unique identifying information, such as name, address and other information to us, such information may be used for internal record keeping, various statistical and other purposes. If you visit our site by "clicking-through" from a site operated by one of our partners, and you have registered with that partner, then certain information about you that you have provided to that partner may be transmitted to us. You should review the privacy policy of the Web site from which you reached our site in order to determine what information was collected and how you agreed that our partner could use that information.

www.rivieratours.inwill not sell, trade or disclose to third parties any information derived from the customer for, or use of, any online service (including names and addresses) without the consent of the user or customer (except as required by subpoena, search warrant, or other legal process or in the case of imminent physical harm to the user or others). We will allow suppliers like airlines, railways, hotels etc. to access the information for purposes of confirming your reservations or tickets and providing you with benefits you are entitled to. We or any of our partners/affiliate/group companies may contact you from time to time to provide the offers/information of such products/services that we believe may benefit you. From time to time, we may contact you for market research purposes. We may contact you by email, phone, fax or mail.

THE WAY WE USE INFORMATION

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We will use this information to occasionally inform you of promotions being run on the website. Within each email, you will be provided an option to opt out from receiving such emails in the future. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, but we would not disclose anything that could be used to identify those individuals. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

GDPR COMMITMENT STATEMENT

Riviera Tours and Travel (herein referred as RTT) and its affiliates are fully committed to compliance with the General Data Protection Regulations (“GDPR”) and currently meet our compliance obligations. RTT has completed following aspects of our GDPR compliance program:

• Updated privacy policy to meet the rigorous privacy requirements mandated by GDPR on our websites
• Development of an organization wide governance and oversight program
• Improved documentation templates to better understand our data flows
• Created a process to manage rights of data subjects through the RTT website Contact Us page
• Created a Data breach notification process
• Enhanced data protection and security controls
• Consent management for all RTT websites and portals
• 3rd party management and contract review

Data Protection and Security

RTT deploys and maintains security protocols based on ISO best practice guidelines for security, availability, processing integrity, confidentiality and privacy. We have demonstrated our commitment to data privacy and protection by consistently meeting these industry standards. Our privacy controls provide an adequate level of assurance on the effectiveness of our internal control environment. We run this compliance program at an enterprise level to benefit our clients indirectly.

Contact Person

Any GDPR related questions can be addressed to Riviera Tours and Travel’s Compliance Officer at mybooking@rivieratours.in

OUR COMMITMENT TO DATA SECURITY

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

HOW YOU CAN ACCESS OR CORRECT YOUR INFORMATION

You can access all your personally identifiable information that we collect online and maintain by contacting our customer service department. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

HOW TO CONTACT US

Should you have other questions or concerns about these privacy policies, please call us at +91-79-4007 4001 or send us an email at mybooking@rivieratours.in

We may change this policy from time to time by updating this section. You should check this section from time to time to keep yourself updated with the latest policy.

DISCLAIMER

The information contained in this website is for general information purposes only. The information is provided by Riviera Tours and Travel. and its users and partners; while we try to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Riviera Tours and Travel.disclaims all warranties of merchantability, relating to the information and description of the tour packages, hotel booking, Visa, cab/taxi, car rental and Air Ticket or any other product or service displayed on this website, its Affiliates and their respective suppliers make no guarantees about the availability of specific products and services.

You also acknowledge that through this Site, Riviera Tours and Travel. merely provides intermediary services in order to facilitate high quality services to youit shall not be or deemed to be responsible for any lack or deficiency of services provided by any third party (Travel Agents, Tour Operators, hotel, airline or train).In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Every effort is made to keep the website up and running smoothly. However, Riviera Tours and Travel. Takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.